iPad Proxy Guide
SBC and CGI are aware of an issue with learners having issues with the proxy prompt.
Please try the following before phoning the school:
- When the proxy pops up, click Not Now and this may resolve it
- Use the attached help guide
- Try leaving for an hour or so and see if internet access improves
- If students don’t know their RM login details (the logon the use to get onto school computers), then call/email the school
If problem persists then phone/email the school and a call will be logged with IT.
Phone: 01361 883710 Email: firstname.lastname@example.org