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iPad Proxy Guide

SBC and CGI are aware of an issue with learners having issues with the proxy prompt.

Please try the following before phoning the school:

  • When the proxy pops up, click Not Now and this may resolve it
  • Use the attached help guide
  • Try leaving for an hour or so and see if internet access improves
  • If students don’t know their RM login details  (the logon the use to get onto school computers), then call/email the school

If problem persists then phone/email the school and a call will be logged with IT.

Phone: 01361 883710            Email: